Junk Mailers Meet Ms. Brand America

Last year, former advertising executive Charlotte Beersresigned from her job as head of a U.S. State Department effort to improve America's image in the Middle East. This week she spoke to another group with image problems - direct marketers, the people who send you junk mail and other unwanted commercial solicitations. Beers gave them the same advice she gave "brand America": they should "tell positive stories about what direct marketing is about."