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<blockquote>If any of Potter's charges are true, then I like the millions of Viet Nam vets who were irate at McNamara's confession feel Wendell Potter let down his fellow CIGNA employees as well as millions of customers.</blockquote> I notice you're not denying what Potter said. If his charges are true, how can you feel let down? If they were true, how could you work there for 20 years without realization dawning at some point? Why weren't you out there blowing the whistle on Cigna's practices as exemplified by that so-and-so Potter, or at least looking for a cleaner job? Seems to me that if anyone let you down, you yourself did.