Max replied on Permalink
They All Do It
This article focuses on one company but all 3 major players in the contract food service business do much the same thing. Sodexo Aramark and Compass group have been fined at some point. This is where outsourcing fails to be an alternative to the poor management that caused the problem to begin with.
Corruption and greed is the root of this problem and outscourcing wil not necessarily make it better. The outscourcing company. will offer a low bid, the set unreasonable goals for it's management team who then by necessity, cut corners at he peril of quality and service, to work within their unrealistic approved budgets. The corpotate level excutives don't want to hear the truth, they just want to see it the numbers that make them happy and keep them in their high paid jobs.
It trickles down to constant operational management and staff turnover which can be expensive.
